Shipping policy

Shipping Policy

At Jacob Pagani, every order is handled with care and dispatched as quickly as possible. Please read our shipping policy carefully before completing your purchase.

Order Processing

All orders are processed within 5 business days of purchase confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive a confirmation email once your order has been dispatched.

Delivery Times

We ship worldwide. Estimated delivery times are as follows:

  • Standard delivery: 5 to 25 business days, depending on your location and local postal service

Please note that delivery times are estimates and may vary due to customs clearance, postal delays, or other circumstances beyond our control.

Shipping Costs

We offer complimentary worldwide shipping on every order. No minimum purchase required.

Order Tracking

Once your order has been dispatched, you will receive a tracking number by email. You can use this number to track your shipment at any time through our Track My Order page.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Lost or Delayed Orders

If your order has not arrived within 30 business days of the dispatch date, please contact us at support@jacobpagani.com. We will investigate the issue and work to resolve it as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is correct at the time of purchase. Jacob Pagani is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at support@jacobpagani.com. We will do our best to update the address before dispatch, but we cannot guarantee changes once the order has been processed.

Contact

For any questions regarding your shipment, please contact us at support@jacobpagani.com. We respond to all inquiries within 3 business days.